Full control over sales efficiency and order processing
The integration of Yaware with SalesDrive allows you to combine CRM data on orders, customers, and managers with real-time tracking of working hours and team productivity. You see not only the number of processed requests, but also the actual effort your team puts into sales.
Who this integration is for
- eCommerce business owners
- Heads of sales departments and call centers
- COOs and operations managers
- Companies with a large number of orders and managers
- Businesses using SalesDrive as their primary CRM
What problem the integration solves
SalesDrive perfectly shows:
- Number of orders and their statuses
- Lead processing speed
- Managers’ results
But without time tracking, it’s hard to understand:
- Which managers are truly overloaded and which are not
- Why efficiency differs with the same number of orders
- Where working time is lost during peak periods
- Whether team scaling is financially justified
Yaware adds an objective view of people’s work, not just CRM numbers.
What the Yaware + SalesDrive integration delivers
Real working time tracking
- Actual working hours of each manager
- Active and inactive time throughout the day
- Monitoring compliance with work schedules
Sales team productivity
- Comparison of managers by real contribution
- Identification of overloaded and underutilized employees
- An objective basis for motivation and KPIs
Order processing quality control
- Understanding how much time is actually spent on customers
- Identifying bottlenecks in the sales process
- Less chaos during peak days and seasons
Less manual control
- Managers don’t need to constantly check the CRM
- Data is collected automatically
- Management is based on facts, not assumptions
How the integration works in practice
- Managers work with orders in SalesDrive
- Yaware automatically records working time and activity
Managers can see:
- The team’s real workload
- Productivity by days and weeks
- Time losses and optimization potential
Decisions about the team and processes are made faster and more accurately
Business results for eCommerce
- Increased productivity without expanding the team
- Better shift and schedule planning
- Reduced losses during peak periods
- Transparent analytics for scaling
- Control over call center and sales department efficiency
Why Yaware complements SalesDrive well
- Does not interfere with managers’ work
- Requires no staff training
- Works in the background
- Ideal for fast-growing eCommerce teams
When the integration delivers maximum impact
- 5+ order processing managers
- High volume of incoming requests
- Seasonal sales peaks
- High staff turnover
- Need for precise control of personnel costs
Control not only orders, but also the team’s real work
- Yaware + SalesDrive is a tool for managers who want to manage sales through data, not constant manual oversight
