How much does it cost your agency to close one vacancy? Not the fee you charge, but the actual cost — the recruiter’s hours multiplied by their rate. If your answer is “roughly, more or less” — you’re running your … Read More
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Nine in the morning. Reconciling client A’s balance in 1C. At 9:20 — a call from client B, a “quick question” that takes 15 minutes. At 9:35 — VAT return for client C in M.E.Doc. At 10:00 — a letter … Read More
A lawyer sells time — but has no right to sell the content of what that time was filled with. This contradiction lies at the heart of every decision about time tracking in a law firm. In legal practice, time … Read More
Digital agencies rarely go bankrupt because of bad clients. The most common cause is different: clients who are considered profitable but who, year after year, quietly eat into margin through small edits that nobody ever counts individually. Imagine a typical … Read More
Software development isn’t the kind of work where hours spent at the monitor translate directly into results. That’s why time tracking in IT teams traditionally meets the most resistance: developers reasonably worry that the tool will measure presence, not value. … Read More
A freelancer sells a single resource that can’t be topped up — their own time. Yet most freelancers track it from memory at the end of the day. And tracking from memory is, in essence, not tracking at all: small … Read More
The company is growing, deadlines keep shifting, and explaining exactly where the team’s work time goes gets harder and harder. Someone says they’re swamped, someone says they’re keeping up fine. You can’t tell who’s right just by taking their word … Read More
“At 11:40 PM I was texting my manager: ‘Did you see the client replied? Did you make the edits?’ He was asleep. I wasn’t — because I had no idea what was happening in my own company, and it was … Read More
“The first day after rollout — panic in the team. ‘They can see our passwords!’ ‘They’re reading our personal messages!’ ‘They know what I was Googling about salaries!’ I gathered everyone and projected exactly what a manager sees: a list … Read More
“A client accused us: ‘Your project was done sloppily — nobody worked on it.’ In the past I would have defended myself with emotions. This time I simply ‘rewound’ the designer’s workday back one week. The computer activity recording software … Read More
“I did the opposite of what the ‘control experts’ recommend. Instead of hiding that computer monitoring software was running — I put the data on a big screen in the office. Everyone sees everything: their own productivity and mine — … Read More
“The manager asked me to ‘set up computer monitoring.’ As the IT specialist, I asked: ‘What kind of monitoring exactly?’ He was surprised: ‘Wait, there are different kinds?’ And that kicked off an hour-long explanation: time tracking is one thing, … Read More
