When all data is in Microsoft 365, but the team’s real workload is overlooked
The integration of Yaware with Microsoft Dynamics 365 Sales complements CRM analytics with data on actual working hours and real employee productivity.
Dynamics 365 shows sales, customers, and forecasts.
Yaware shows how the team actually works daily to achieve those forecasts.
Who this integration is for
- Companies operating within the Microsoft 365 ecosystem
- Sales departments with structured roles
- Businesses with office and remote teams
- Managers who need transparency without manual oversight
Typical management scenario
In Microsoft Dynamics 365 Sales, you can see:
- Deals and clients
- Manager activities
- Reports and forecasts
- Integration with Outlook, Teams, and Excel
But even then, it is unclear:
- Which managers are actually working full days
- How much time is actually spent on sales
- Where working hours are lost between meetings, emails, and calls
- Whether workload matches results
Without time tracking, CRM provides sales data but not effort data.
What Yaware + Microsoft Dynamics 365 Sales integration provides
Actual working time tracking
- Real working hours of employees
- Activity throughout the day
- Compliance with work schedules
Transparent manager productivity
- Comparison of employees by time contribution
- Identification of inefficient work scenarios
- Data for justified KPI setting
Better sales management
- Understanding the team’s real workload
- Less chaotic management decisions
- Efficiency control without micromanagement
Unified management view
- CRM data is complemented with working time data
- Managers see not only results but also the process
- Decisions are made easily based on facts
How the integration works in practice
- Managers work in Microsoft Dynamics 365 Sales and Microsoft 365 tools
- Yaware automatically tracks working hours and activity
- Managers receive:
- Actual team workload
- Productivity by day and week
- Time losses and optimization potential
Sales management becomes more predictable.
Business results
- Optimization of personnel costs
- Increased productivity without expanding headcount
- Transparent sales department performance
- Control over remote team efficiency
- Greater confidence in management decisions
Why Yaware complements Microsoft Dynamics 365
- Works independently of CRM settings
- No changes required in manager workflow
- Easily integrates into the Microsoft ecosystem
- Provides management insights not available in CRM
See how it works in your team
You can request a Yaware demo and see how time and productivity tracking complements Microsoft Dynamics 365 Sales for your sales department.
