When a CRM exists, but understanding the team’s real workload doesn’t
The integration of Yaware with Sitniks adds a crucial management dimension to the CRM system — actual working hours and real employee productivity. Sitniks structures sales, service, and operational processes. Yaware shows how the team really works within these processes.
Who this integration is for
- Small and medium-sized businesses
- Companies with multiple functions within one team
- Managers who combine leadership with operational work
- Businesses using Sitniks as a CRM/ERP core
Typical SMB situation
In Sitniks, you can see:
- Deals and clients
- Tasks and statuses
- Financial and operational metrics
But from a management perspective, answers are often missing:
- Who on the team is actually working full days
- Where working time is lost
- Whether personnel costs are justified
- Who is overloaded and who is underutilized
Without time tracking, these questions are answered intuitively.
What the Yaware + Sitniks integration provides
Work time control without complicating processes
- Actual working time for each employee
- Activity throughout the day
- Compliance with work schedules
Real team productivity
- Comparison of employees by time contribution
- Identification of inefficient work patterns
- Objective basis for management decisions
Better manageability of small teams
- Clear understanding of workload
- Less manual oversight
- More predictable work performance
Less chaos for managers
- No need to constantly “check everyone”
- Data is collected automatically
- Management is based on facts
How it works in practice
- The team works in Sitniks as usual
- Yaware tracks working time and activity in the background
Managers see:
- Actual team workload
- Productivity by days and weeks
- Points of time loss
Decisions regarding workloads and processes are made faster.
Business impact for the company
- Control over personnel costs
- Increased productivity without expanding staff
- Better workload balance in the team
- Reduced operational risks
- Transparent management analytics
Why Yaware complements Sitniks
- Requires no changes in employee workflows
- Suitable for hybrid roles (sales + operations)
- Works automatically
- Gives managers a clear picture of daily work
When the integration is especially useful
- Small teams of 5–30 people
- Multiple functions performed by the same employees
- Need to organize work without complicating processes
- Limited managerial capacity
Manage your business not by “eyeballing” it, but through data
- Yaware + Sitniks is a solution for managers who want to see the team’s real work, not just CRM statuses
